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Is my bizz or number plate working?

Check it here

Drive well with Brobizz

Easy payment

With automatic payment from Brobizz, you can pay easily and quickly

Lots of payment locations

Use automatic payment on the Storebælt Bridge, the Øresund Bridge and several ferry routes in Denmark

Possibility of discount

Sign up for discount agreements and get the best price on selected ferries and bridges

Is your number plate payment or bizz active?

Check it here

Check number plate

It is fast to check if your number plate payment is active or not.

Mistake. Please try again

You number plate payment is active - have a great trip!

Your number plate payment is active.

Please be aware

Did you just update your payment card?

If you have just updated your payment card, your bizz will appear as active when you are logged into your profile in our self-service. However, you should be aware that it can take up to 2 hours before you can use the bizz on the Storebælt Bridge and up to 24 hours with our other partners such as the Øresund Bridge.

Your number plate payment doesn't work

Your number plate payment doesn't work and you can't use it right now.

Why is my number plate payment not wokring?

Have you updated your payment card?

When you get a new payment card, it is important that you update your payment card on your profile in our self-service. You can update your payment card under 'Payment card' when you have logged into your profil via brobizz.com or in the Brobizz app.

You can find our guide for updating your payment card here.

Do you have any unpaid invoices?

You may find that your bizz is inactive if you have an outstanding payment.

Normally, we automatically deduct the amount for a trips on your payment card. However, if we can't deduct the amount automatically, your bizz will be blocked and we will send an invoice to the email address you have associated with your profile.

Read more about invoices and payment reminders here.

Has your number plate payment been cancelled?

If your number plate payment is listed as inactive, it may be because it has been blocked or cancelled and your agreement terminated.

This may have happened because:

• You have not used number plate payment for 18 months. If this is the case, we will have terminated your agreement.

• You previously blocked your umber plate payment yourself.

Read more here.

Do you have a number plate payment agreement?

Are you sure you have a number plate payment agreement?

Wrong number plate

The number plate is not valid

Why is my number plate payment not working?

Have you remembered to update the payment card associated with your number plate payment?

When you get a new payment card, it is important that you update your number plate payment with your new details. You do this by logging into brobizz.com or the app, clicking on 'Select payment card' and then on the green button 'Update payment card'.

Read more here.

Do you have any outstanding payments linked to your agreement?

If there is an outstanding balance on your agreement, your bizz or number plate payment will be listed as inactive.
We usually deduct payment for your trip across the bridge or by ferry from the payment card linked to your agreement. If we cannot deduct the amount automatically, we will send you an invoice to the email address linked to your profile.

Read more here.

Has your number plate payment been cancelled?

If your number plate payment is listed as inactive, it may be because it has been blocked or cancelled and your agreement terminated.

This may have happened because:

• You have not used number plate payment for 18 months. If this is the case, we will have terminated your agreement.

• You previously blocked your umber plate payment yourself.

Read more here.

Check whether your bizz is active

This is the page where you can enter your bizz number or your number plate to check whether they are active. You can also always check the status at brobizz.com or in the app.

Your bizz is active - have a great trip!

Your bizz number is active. You can now go. 

Your bizz is inactive

Bizz with number is inactive and you can't use it right now. 

Not a correct bizz number

We can't find the bizz number. You find your bizz number on the side of your bizz from Brobizz. It is 16 digits. The numbers are small so we recommend that you check them twice. 

You have a bizz from Øresund

We can see that the number you have written belongs to a bizz from Øresund. Please reach out to them instead.

Find the Øresund Bridge here.

Please type in another bizz number

Please type in the number next to DK/EETS on your bizz.

Mistake. Please try again

Why is my bizz inactive?

Have you updated your payment card?

When you get a new payment card, it is important that you update your payment card on your profile in our self-service. You can update your payment card under 'Payment card' when you have logged into your profil via brobizz.com or in the Brobizz app.

You can find our guide for updating your payment card here.

Do you have any unpaid invoices?

You may find that your bizz is inactive if you have an outstanding payment.

Normally, we automatically deduct the amount for a trips on your payment card. However, if we can't deduct the amount automatically, your bizz will be blocked and we will send an invoice to the email address you have associated with your profile.

Read more about invoices and payment reminders here.

Has your bizz been blocked or cancelled?

If your bizz is listed as inactive, it may be because it has been blocked or cancelled and your agreement terminated.

This may have happened because:

• You have not used bizz for 36 months. If this is the case, we will have terminated your agreement.

• You previously blocked your bizz yourself.

Read more here. 

Change to Brobizz and get an automatic discount at the Storebælt Bridge

Download our app

Download our app and you'll have everything you need at your fingertips

Serve yourself via the self-service

Log in to update your payment card, see your trips and your usage, order number plate payment and much more.