If you have questions about the deposit and whether you can get your money back, find the answers in our guide.

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Customer service

Get answers to your questions

How do I order ØresundGO?

See how you get discount on the Øresund Bridge

Active bizz or number plate payment

Is my bizz or number plate active?

Questions regarding invoices

How to pay your invoices and payment reminders?

Have you received a suspicious email?

Read, what to do

Self-service

If you need help to serve yourself, you can find answers here

I can't login to Brobizz self-service

You will receive a 6-digit code, which you need to use to login

How do I log in to the self-service?

I would like to terminate my agreement with Brobizz

You terminate your agreement in the self-service

How do I terminate my agreement with Brobizz A/S?

I have been charged DKK 365

The annual price for an ØresundGO discount agreement is DKK 365

Why have I been charged DKK 365?

Is my payment card up to date?

You can check yourself whether your payment card is valid.

See here if you payment card is active

I would like to order number plate payment?

You order number plate payment in the self-service

How to order number plate payment?

I can't order number plate payment

It says my car is already registered

What do I do, when my car is already registered?

Fast and simple self-service

Everything you need is just one click away. Order products, check your consumption and update your payment card.

Have you paid a wrong price?

If you believe you have been incorrectly charged for your trip where you paid with bizz or number plate, you should contact the payment location directly.

See here what to do if you have paid a wrong price

Chat with us

Get answers right away

Open Monday to Friday from 9 am to 15 pm.

Use our contact form instead of chat if you have questions about:

Invoice and reminder

Debt collection notices

Commuter discount

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Write us

We endeavor to answer your inquiry within 5-10 working days.

We are currently experiencing longer response times

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Call us

Open Monday, Wednesday and Friday between 12.30 PM and 15.30 PM.

Reserved for non-digital customers

+45 70 20 70 49

Language: English