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Self-service
If you need help to serve yourself, you can find answers here
Get ready for road tolls
From January 1st, 2025, all trucks weighing 12 tons and above must pay toll. Order a Toll Box already now.
If you did not get answers to your questions, we are ready to help you
Write us
We will reply as soon as possible
Get help with the questions where we have to examine and process your information.
What can we help with by email?
• Updating company details
• Questions about invoices and specifications – including objections
• Termination of agreement
Call us
Open mon-fri at 8.30 AM to 11.30 AM for light vehicles and mon-fri at 9 AM to 15 PM for heavy vehicles
Get guidance for the website, self-service or discount agreements.
What can we help with over the phone?
- Guidance on website or self-service
- Guidance on discount agreements
- Why is our bizz/number plate payment not working?
After-hours hotline
Opens on 1/1-25. Open outside our normal opening hours
If you urgently need help with your Toll Box outside our normal opening hours, we have an after-hours hotline you can call.
What can we help with on the after-hours hotline?
- The after-hours hotline should ONLY be used in cases where your Toll Box displays an error code. The after-hours hotline can only answer a few specific questions about error codes.
- You can often find the solution to the Toll Box's error yourself. See the most common error codes and solutions here