How can we help you?
Search our questions and answers
Get answers to your questions
How do we install the Toll Box?
Is my product active?
Which partners are there at Brobizz?
Self-service
If you need help to serve yourself, you can find answers here
We are having trouble logging in
You receive a 6-digit code, you have to use
How do we log in to the self-service?
We are an invoice customer
What do we need to know as an invoice customer?
Read more about invoices here.
We would like to order a product
You order products in the self-service
How do we order bizz, number plate payment and eTicket?
We need to install the Toll Box
How do we install the box?
Read the user manual for installing the Toll Box
We would like to order a Toll Box
You order a Toll Box in the self-service
How do we order a Toll Box?
We would like to convert our bizz to a Toll Box
You convert your bizz to a Toll Box in the self-service
How do we convert a bizz to a Toll Box?Quick and simple self-service
Everything you need is just a click away. Order products, update your information and check your trips and usage.
Log on the self-serviceGet ready for road tolls
From January 1st, 2025, all trucks weighing 12 tons and above must pay toll. Order a Toll Box already now.
If you did not get answers to your questions, we are ready to help you
You can contact us in three different ways. Choose the one that suits your inquiry best.
Write us
We will reply as soon as possible
Get help with the questions where we have to examine and process your information.
What can we help with by email?
• Updating company details
• Questions about invoices and specifications – including objections
• Termination of agreement
Call us
Open Monday to Friday from 8:30 AM to 11:30 AM for light vehicles. Open Monday to Friday from 9:00 AM to 3:00 PM for trucks and buses.
Get guidance for the website, self-service or discount agreements.
What can we help with over the phone?
- Guidance on website or self-service
- Guidance on discount agreements
- Why is our bizz/number plate payment not working?
After-hours hotline
Open outside our normal opening hours
If you urgently need help with your Toll Box outside our normal opening hours, we have an after-hours hotline you can call.
What can we help with on the after-hours hotline?
- The after-hours hotline should ONLY be used in cases where your Toll Box displays an error code. The after-hours hotline can only answer a few specific questions about error codes.
- You can often find the solution to the Toll Box's error yourself. See the most common error codes and solutions here