To increase security, we have created a new login solution where you must use a 6-digit code when you log in to the self-service. How do I log in to the self-service?
You will receive an invoice or payment reminder when Brobizz has been unable to withdraw money from your payment card.
The reason why we cannot withdraw money may be due to a technical error, the expiry of your payment card or your bank has declined payment.
Brobizz will attempt to take payment for a trip for up to five working days. If you update your payment card during this period, you will not receive an invoice. But if we have not succeeded in taking payment, Brobizz will send an invoice to the email address linked to your profile. The invoice will contain the amount, the due date for payment and payment information.
If you do not pay your invoice before the due date, you will receive a late payment reminder. This must be paid before the date stated on the reminder. If you fail to do this, you will receive another reminder. Normally Brobizz will forward the matter for debt collection after two unpaid payment reminders.