It is important that you connect the box to power before using it.

The first time the box starts up, it will light up red and display 'Waiting for vehicle data'. This will disappear once the box is configured with vehicle details. The configuration can take between 10 minutes and 2 hours. After that, you need to approve the number plate, after which the box will light up green.

If the box requires a new update, this update will be completed the first time the box is turned on and has a mobile signal.

With our Toll Box, you can consolidate all your payment solutions in the Nordic countries into one physical product.

You simply need to mount the Toll Box in the truck and ensure it is powered, then the rest happens automatically.

You can order the box through the self-service. If you choose to convert your bizzes, we will ensure that all data from your bizzes is automatically transferred to your boxes. This includes both discount agreements and vehicle data.

When you order Toll Box, you need to state the CO2 emission class for Danish ve-hicles if Brobizz can't obtain this information from the Danish Motor Register.

For vehicles from countries other than Denmark, it is a requirement to state the vehicle's CO2 class and allowed gross weight when you order Toll Boxes.

If you need to order more than 50 boxes, please contact Customer Service.

Delivery is expected in the spring of 2025. We are working on delivering faster.

All previously placed orders will be delivered as described in the email you received with the order confirmation or in the email you received regarding delivery time.

Please note the following:

When you order a Toll Box or a Toll App for a Danish vehicle, it is mandatory to provide CO2 and weight information if Brobizz cannot retrieve it from the Danish Motor Register.

For vehicles from countries other than Denmark, it is required that you provide the vehicle's CO2 class and weight yourself. Therefore, you must upload documentation for the CO2 emission class when you order a Toll Box or a Toll App.

If your vehicle is CO2 class 1, you must upload a registration certificate that can document the technically permissible maximum weight F1.

If your vehicle is CO2 class 2-5, you must upload a COC document as well as a registration certificate.

What to do if the truck is registrered wrong

If you can document that the information in the Danish Register of Motor Vehicles (DMR) about the truck does not match the information on the registration certificate or the customer information file, you can register the truck for an inspection.

You must bring the customer information file (CIF) or the certificate of conformity (CoC) document for the truck to the inspection.

The inspection company can subsequently update the Danish Motor Register with the correct information.

If the updated information affects the CO2 emission class classification, the classification in the Danish Register of Motor Vehicles will reflect the information from the inspection.

Chassis number

It is not mandatory to fill in the chassis number for the Toll Box. However, if you are from a non-digital country and upload documentation for Green Discount, it is required that you fill in the chassis number. The chassis number thus relates to Green Discount and not to road tolls.

Delivery will be made according to the order confirmation email.

If you have received the box, you can definitely put it in the car and start using it on both the Storebælt Bridge and the Øresund Bridge, as well as on ferries and toll roads in Norway. However, please note that payment for road toll in Denmark will only start on January 1st, 2025.

Regardless of when you start using the box, the subscription fee will only begin on January 1st, 2025, unless you have ordered August 31st 2024 the latest.
If you have ordered August 31st 2024 the latest the subscription fee will only take effect from January 1st, 2026.