How to log in to the self-service using MitID
Go to the login page at brobizz.com or the Brobizz app
Go to loginClick the button 'Login with MitID' and follow the instructions from MitID
The first time you log in with MitID, it must be activated. You do this by entering the e-mail address associated with your Brobizz account
You will now recieve a 6-digit one-time code to your e-mail. The sender of the e-mail will be noreply@brobizz.com
If you do not receive an e-mail with the one-time code, we recommend checking your spam folder. Otherwise, you can request a new one-time code via SMS by clicking the link 'Send one-time code via SMS'
Enter the 6-digit code. The code is valid for five minutes from the time it is sent. Click 'Next'
MitID is now ready for use, and you can use it to log in in the future
How to log in to the self-service using mail and password
Go to the login page at brobizz.com or the Brobizz app.
Go to loginWrite your e-mail and your password and click 'Next'
You will now receive a 6-digit code to your e-mail. The sender of the e-mail will be noreply@brobizz.com. You will need the one-time code to verify that it is you logging in
If you do not receive an e-mail with the one-time code, we recommend checking your spam folder. Otherwise, you can request a new one-time code via SMS by clicking the link 'Send one-time code via SMS'
Enter the 6-digit code. The code is valid for five minutes from the time it is sent
Click 'Next'
You will now be logged in to the self-service. The first time you log in, a pop-up will appear asking if you want to log in with MitID in the future. If you want this, click 'Activate MitID as login'.
When you click 'Activate MitID as login,' you will be asked to log in with MitID.
What to do if I have forgotten my password
Go to the login page at brobizz.com or in the Brobizz app.
Go to loginClick on 'Forgot your password?'
Enter the e-mail address you registered with Brobizz and click 'Next'
Follow the instructions and click on the link in the e-mail that has just been sent to your -email address. Check your spam filter if the e-mail does not appear in your inbox
You can now enter a new password. Repeat it in the next field before saving by clicking the 'Save password' button
Your password has been changed when you see a confirmation with the text 'Password has been updated' on your screen
Questions and answers
What to do if I have not received the 6-digit code
What to do if I have not received the 6-digit code
If you have not received the 6-digit code, please check your spam or junk mail.
Otherwise, you can request a new one-time code via SMS by clicking the link 'Send one-time code via SMS'
What to do if I don't have access to my e-mail?
What to do if I don't have access to my e-mail?
If you no longer have access to your e-mail and therefore cannot receive an e-mail to create a new password, you can instead choose to log in with MitID or username and password. You need to select the option to receive a one-time code via SMS by clicking 'Send one-time code via SMS' on the login page, where you enter the one-time code.
Once you are logged in, you can update your e-mail address under My Profile in the self-service.
What should I do if I can't remember my e-mail address?
What should I do if I can't remember my e-mail address?
If you are able to log in with MitID, you can check your e-mail under My Profile in the self-service section.
If you are not able to log in with MitID, you need to contact customer service via our contact form, and they will assist you further.
What should I do if I don't receive the one-time code via SMS?
What should I do if I don't receive the one-time code via SMS?
If you do not receive the one-time code via SMS, the phone number is likely incorrect. Log in by receiving the one-time code via e-mail.
Once you are logged in, we recommend updating your phone number under 'My Profile'. After that, you will be able to log in using a one-time code via SMS in the future.