How do I change my password?

You can change your password in the self-service or in the Brobizz App

If you can't remember your password, you can request an e-mail to create a new one

How to change your password

Go to login

Select 'My Profile' in the menu on the main page or on the left

Click on 'Change password' and click again on the green button 'Change password'

Follow the instructions in the e-mail that has just been sent to your email address

Your password has been changed when a confirmation appears on your screen

How to reset your password if you’re unable to log in

Go to the login page at brobizz.com or in the Brobizz app.

Go to login

Click on 'Forgot your password?'

Enter the e-mail address you registered with Brobizz and click 'Next'

Follow the instructions and click on the link in the e-mail that has just been sent to your -email address. Check your spam filter if the e-mail does not appear in your inbox

You can now enter a new password. Repeat it in the next field before saving by clicking the 'Save password' button

Your password has been changed when you see a confirmation with the text 'Password has been updated' on your screen

Questions and answers

What to do if I don't have access to my e-mail?

If you no longer have access to your e-mail and therefore cannot receive an e-mail to create a new password, you can instead choose to log in with MitID or username and password. You need to select the option to receive a one-time code via SMS by clicking 'Send one-time code via SMS' on the login page, where you enter the one-time code.

Once you are logged in, you can update your email address under My Profile in the self-service.

What should I do if I can't remember my email address?

If you are able to log in with MitID, you can check your email under My Profile in the self-service section.

If you are not able to log in with MitID, you need to contact customer service via our contact form, and they will assist you further.

Go to contact form

How to find your customer number

You can find your customer number by logging in at brobizz.com or the Brobizz app. Your customer number will appear in the column on the left (on a PC) or under ‘Contact details’ in the Profile tab (on a smart phone).

You can also find your customer number in some of the emails we send you containing service information.

Was this article helpful?

We have received your feedback and thank you for your help.

We are sorry about that, but thank you for your feedback. If you have a moment we would like to know what we can do better.

That was not what I was looking for The content was difficult to understand I found the information I was looking for but am not satisfied I did not get the answer to my problem

Fake emails and text messages pretending to be from Brobizz are currently being sent. Always update your details directly through our self-service platform and never via links in messages.