We are currently experiencing that many of our customers are receiving fake SMS messages and emails. Remember, you can always check if you have an outstanding balance or need to update your payment card by logging in to your self-service portal.

I paid the wrong price for my trip

If you believe you have been incorrectly charged for your trip where you paid with bizz or number plate payment, you should contact the payment location directly.

See the payment locations

Did you pay a wrong price?

If you have paid the wrong price on the Øresund Bridge, the Storebælt Bridge, or on your ferry trip, you should contact the payment location directly.

At Brobizz, we unfortunately cannot assist if you have been charged incorrectly.

Charged without a trip?

If you have not made a trip, the charge may be due to an annual fee for a discount agreement, such as ØresundGO at the Øresund Bridge.

If this is the case, it is also the payment point that you need to contact and not Brobizz.

Find contact information on payment locations

Bridges

Ferries

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We are currently experiencing that many of our customers are receiving fake SMS messages and emails. Remember, you can always check if you have an outstanding balance or need to update your payment card by logging in to your self-service portal.

I paid the wrong price for my trip

Did you pay a wrong price?

Charged without a trip?

Find contact information on payment locations

What others ask