If you believe you have been incorrectly charged for your trip where you paid with bizz or number plate payment, you should contact the payment location directly.
If you have paid the wrong price on the Øresund Bridge, the Storebælt Bridge, or on your ferry trip, you should contact the payment location directly.
At Brobizz, we unfortunately cannot assist if you have been charged incorrectly.
If you have not made a trip, the charge may be due to an annual fee for a discount agreement, such as ØresundGO at the Øresund Bridge.
If this is the case, it is also the payment point that you need to contact and not Brobizz.