To increase security, we have created a new login solution where you must use a 6-digit code when you log in to the self-service. How do I log in to the self-service?
No, you don't have to return your bizz to Brobizz.
If you have a bizz that you no longer want to use, you should start by cancelling it. You can do that at our self-service or in the Brobizz app. It’s quick and easy to do.
If you’re experiencing issues with cancelling your bizz, you can follow our guide here.
When you have cancelled your bizz, you shouldn't return it to us.
Once you’ve cancelled your bizz, we recommend that you dispose of it as electronic waste at your local recycling centre.
You can find out more about recycling on your municipality’s website.
If you ordered your bizz before 1 February 2021, you may have paid a deposit. If that’s the case, you’ll need to use this form to make a request to get your deposit back.
You must complete the form no later than 60 days after your bizz has been cancelled.
It is important that you have an active payment card linked to your Brobizz profile so that we can pay you the money.