How do we cancel a sub-account?

You cancel a sub-account by contacting customer service through the self-service

You must be a main or account administrator to cancel a sub-account

You can terminate your business agreement with Brobizz at any time. If you have a framework agreement with several accounts, you can - as the main or account administrator - cancel a sub-account at any time.

If you simply wish to cancel a bizz, a number plate payment, or an eTicket, please follow our guide here.

How to cancel a sub-account:

Log in

Ensure you are logged into your framework agreement account

Click 'Administration' in the menu on the left

Select the 'Accounts' tab for an overview of all your sub-accounts

Click the 3 dots next to the account you wish to cancel

Select 'Request to cancel sub-account'

Provide a reason for cancelling the account

Send the request by clicking the green button 'Request cancellation'

Our customer service will process your request within 2 working days. You will receive an email once the request has been processed

Note: Make sure to pay any outstanding invoices and cancel all associated products before requesting to cancel an account.

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