Where do we find invoices and reminders?
Invoices and reminders will always be sent to the email address that was set up as your primary contact email. Your invoices will also be sent to your invoice email – if you have set one up. You may also find invoices and reminders on the Brobizz’ self-service page.
Go to loginClick on ‘Payment’ in the menu on the left.
You can now view your invoices and reminders. The amount will be marked in red and 'Missing payment’ will appear under ‘Status’. You can download each one by clicking the down arrow on the right.
As an invoice customer you will, in accordance with your agreement, receive your invoices by email or via EAN on a weekly or monthly basis. Payment card customers will only receive invoices by email if Brobizz was unable to take payment from a payment card.
You will also find your invoices on the self-service page and can monitor your use here too.
Below you will find answers to the most frequently asked questions about invoices and reminders.
What happens if the payment due date on our invoice is exceeded?
A fee of DKK 100 is charged for the first reminder and subsequently DKK 100 for further reminders. See agreement terms & conditions for more details.
Can we turn our agreement into an invoice agreement?
If you wish to change your agreement and be charged by invoice instead of by payment card, you should contact Customer Service Business.
The email should state your customer number and CVR number as well as the projected annual usage on the agreement.
Please note that in accordance with our credit policy, we do not provide an invoice agreement if your annual usage on the agreement is less than DKK 22,000.
What do we do if we need each employee to have their own payment card?
You can create a product access for each employee. This means that every individual employee will have their own login to the self-service where they can independently log in and add or update their payment card for one product. Additionally, the employee can also update vehicle information associated with the product, for example, if they change vehicles.
You can contact our customer service Business if you want to learn more. Read more about product access here.