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Write to us: Charged incorrect price due to incorrect placement
Fill out the form below if you wish to file an objection.
Your information
First name*
Last name*
E-mail*
Customer number*
Fill in the following information
Number plate country*
Number plate*
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Enter the number plate of the car you used for the trip.
Segment ID
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Segment the customer believes should not be charged.
Product ID on Box/App that has been charged incorrectly*
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Product ID on Toll Box/App is respectively 16 digits and 12 digits.
Date for charge*
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Here you select the date and time of day for the charge. If you do not know the exact time, please specify an approximate time.
Message*
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Feel free to add any additional information that is relevant to your case. Please describe as comprehensively as possible.
Attach file
It is important that you upload all relevant documents (e.g., receipts, registration certificate, and bank statements).
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