Under the new self-service system, you will come across a number of new functions that you won’t know from My Account. The biggest and most important change you should know about is the new profile types. In the new self-service system, there are three profile types with different levels of access: Main Administrator, Account Administrator and Product Access.
A main administrator is only relevant for those customers who have a framework agreement. Read much more about framework agreements and main administrators here.
The profiles primarily differ in the access they are assigned. Profiles with product access have limited rights compared to main and account administrators. Precisely for this reason, it is important that you have a profile with the suitable level of access for you to make the desired changes and updates.
All business customers have access to the self-service as account administrators. This means that whether you are a sole proprietorship or have 100 employees, you can log in as an account administrator. There is no limit to the number of employees that can be account administrators.
Follow the guide below if you need to create a new profile for an employee. Please note that you must be an account administrator to create a new profile for an employee in your company.
Log in to brobizz.com
Log indClick 'Administration' on the left
Then choose the 'Profiles' tab
Click 'Create profile' on the right side, and fill in the relevant information
If you choose that the new profile should be an account administrator, you must then select which account the profile should be the account administrator for
If you choose that the new profile should have product access, you must first select the account to which the product is linked, and then the specific product
Note: An email address can only have product access to one product.