To increase security, we have created a new login solution where you must use a 6-digit code when you log in to the self-service. How do I log in to the self-service?
At Brobizz, the standard settlement currency is Danish kroner, DKK. On this page you can read more about how we calculate exchange rates for your usage with our partners.
At Brobizz, charges are levied in DKK as the standard currency. This means that even if you incur charges in, for example, Norway, which are transmitted to Brobizz in NOK, the amount will be converted into DKK.
If you have a framework agreement with several different sub-accounts, they will all be settled in DKK. However, it is possible to change this to a different currency for individual accounts at Brobizz. For example, if you have a Swedish bank account through which you wish to pay some of your usage, you can change the currency of the desired sub-account at Brobizz. If you have set up settlement keys for an account, these will be settled in the currency the account is set up for.
To pay in a currency other than the standard currency (DKK), please contact our customer service.
It is only possible to change the currency for an entire account, including all settlement keys linked to the account. Your options when changing the settlement currency are SEK, NOK or EUR.
Note: If you choose to pay in a different currency from DKK, the amount is calculated based on the current exchange rate plus an additional 1% added service charge.
If you receive a credit note, the amount will reflect the current exchange rate on the day the credit note was created in the Brobizz system.
If you have had a charge corrected, the amount will reflect the current exchange rate of the day Brobizz receives the transaction from the business partner.
If you receive a reminder note, the reminder fee will be in the same currency as the corresponding invoice.
The reminder fee is DKK 100 if you were invoiced in DKK.
The reminder fee is SEK 152 if you were invoiced in SEK.
The reminder fee is NOK 156 if you were invoiced in NOK.
The reminder fee is EUR 13.5 if you were invoiced in EUR.