As the main or account administrator you can get an overview of your payment cards as follows:
If you want to get an overview of all your payment cards for the account(s) you are the account administrator for, you must log in at brobizz.com.
Go to loginEnsure that you’re in the account relating to the payment card you wish to view
Click on "Administration” in the menu on the left
Select the “Payment card” tab at the top of the page
The overview will enable you to see all the payment cards that have been added to the account in question. You can see how many products the payment card is linked to and whether the payment card has expired, is valid or blocked in the Brobizz system
As a main or account administrator, you can update your payment cards as follows:
If one of your payment cards is about to expire, you should update it to a new one to ensure that all associated products remain active. To update a payment card you must log in to brobizz.com.
Go to loginEnsure that you’re in the account where you want to update one of your payment cards
Click on "Administration” in the menu on the left
Select the “Payment card” tab at the top of the page
Click on the 3 dots next to the payment card you want to update and select ‘Update payment card’
Enter the necessary information about the new payment card and confirm with MitID
The payment card has been updated when you receive a receipt on the screen
You can only delete a payment card that you’ve added yourself by following the guide below. If you have not added the payment card yourself, you can choose instead to update the payment card by following the guide above.
As a main or account administrator, you can delete a payment card as follows:
Log in at brobizz.com
Go to loginEnsure that you’re into the account where you want to delete one of your payment cards
Click on "Administration” in the menu on the left
Select the “Payment card” tab at the top of the page
Click on the 3 dots next to the payment card you wish to update and select ‘Delete payment card’
The payment card has been deleted from the account when you receive a receipt on the screen
Questions and answers
When will our products work again after the payment card has been updated?
When will our products work again after the payment card has been updated?
If the payment card appeared as invalid in self-service before you made the changes, it takes up to two hours before the associated products become active and are ready to be used on the Storebælt Bridge – and up to 24 hours with all our other business partners.
If the payment card was valid at Brobizz before you updated it, you can immediately use the product for automatic payment with one of our business partners.
If the payment card was blocked before you updated it, the associated products will immediately appear as active with Brobizz. However, you should be aware that they will not yet have been reactivated by our business partners. It can take up to two hours before you can use your bizz/number plate payment at the Storebælt toll station and up to 24 hours with all other partners, e.g Øresund Bridge.
N.B. If you have received a debt collection notice for an unpaid invoice, your products will only be reactivated when we have received your payment – even if you have updated your payment card. It may take several banking days before your payment has been registered with Brobizz.
If you have issues updating your payment card
If you have issues updating your payment card
We recommend that you:
- Ensure that the payment card is active in the bank and the expiry date has not been exceeded.
- Ensure that the payment is activated for internet shopping with your netbank (and possibly purchases abroad).
- Try to perform the update in another internet browser (e.g Google Chrome or Safari). If this doesn’t work, try changing the device – e.g. try switching from your smartphone to your PC and vice versa.
- Try updating your payment card in an incognito- or private window in your internet brower. You can also try deleting your cookie history.
Have you got product access?
Have you got product access?
If you only have product access, you can see the guide on how to manage your payment cards here.
Be aware of
We accept the following payment cards: Visa, Mastercard or Dankort. We no longer accept fuel cards.
As the account administrator, you can edit all the payment cards associated with the account(s) for which you are the administrator.