It’s important that you keep your profile details updated so you do not miss out on important service information. You can log into your profile at any time and update your details, change your password, switch languages and subscribe or unsubscribe to our newsletter.

If you want to update your payment card, you can follow our guide here.

How to update your contact details

Please ensure that the details held by Brobizz remain up to date, e.g. if you acquire a new email address, home address or phone number.

To do this, please follow these steps:

1. Log in at brobizz.com or the Brobizz app.
2. Select 'My Profile' in the menu on the main page or on the left.
3. Click on edit contact details at the top of the page.
4. You can now edit the following information: full name, address, email address and phone number.
5. Complete by clicking the green button 'Save changes'.
6. If you’ve changed your email address, please remember to confirm the change by clicking on the link in the email you’ll receive immediately afterwards.
7. Your email address has been changed when a receipt appears on your screen.

N.B: If you do not confirm the change to your new email address within 48 hours, your old email address will continue to be linked to your Brobizz profile.

How to change your password

If you wish to change your excisting password to a new one, you can log into your profile via brobizz.com or in the Brobizz app to change it.

To do this, please follow these steps:

1. Log in at brobizz.com or the Brobizz app.
2. Select 'My Profile' in the menu on the main page or on the left.
3. Click on 'Change password' and then on the green button 'Change password'.
4. Follow the instructions in the email that will be sent to your email address
5. Your password has been changed when a receipt appears on your screen.

How to reset your password

If you’re unable to log in, we recommend you resetting your password to begin with.

To do this, please follow these steps:

1. Go to the login page at brobizz.com or the Brobizz app.
2. Click on ‘Forgot password?’
3. Enter your email address and click on the green button ‘Reset password’.
4. Follow the instructions and click on the link in the email sent to your email address.
5. Enter a new password and confirm it in the subsequent field before you save by clicking OK.
6. Your password has been changed when a receipt appears on your screen.