Need help?

Write to us. We strive to respond to your inquiry within 5 weekdays.

Search for?

I want to change the email address on my profile

If you can't login to My Account but want to change email

If you want to change the associated email address you can also do it in writing - you can start by tapping this link: Contact customer service.

In order to change your e-mail adress, we need your acceptance. You therefore need to provide as much information in the description fiels as possible to identify yourself in relation to your account.

In the description field you must state:

  • Name
  • Address
  • Bizz number or customer number
  • The email you want associated with your profile

And at least two of the following:

  • Old email address
  • Where your bizz / number plate has been recently used
  • The last four digits of the card you have associated with bizz or number plate payment

Please be aware

It is important that you state which email address should be the new one.

You can change the email address of your own profile at any time by logging into My Account. You will find it under 'Profile information'.

Guide on how to log in

Guide on how to update general information

Was this article helpful?
Country: Denmark
Language: English

Country: Denmark
Language: English