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I’ve forgotten my access code for My Account

Reset your access code

If you’ve forgotten your access code, you can click here and enter one of your login options (email address, bizz number, customer number or user name): I’ve forgotten my access code.

We’ll send you an email with a link that will allow you to reset your access code. This link will be sent to the email address registered for the account for which you’ve forgotten the code.

Not received the email containing a reset link?

There may be a number of reasons if you haven’t received this email.

  1. The email may be in your spam folder. The email is sent by Brobizz (, and “Forgotten your access code” appears in the subject field. You can open it safely.
  2. If you have a new email address and can’t access the email containing the reset link.

Unable to acces old email

If you are unable to access your old email, you must contact customer service. Please note that 'No acces to old email' in the description field.

You must be able to provide as much information as possible so that we can identify you as the account holder.

Details we need:

  • Your bizz number or customer number

And two of the following:

  • Name
  • Address
  • Old email address
  • Where your bizz/number plate was used last

Please be aware

It’s important to tell us which email address you want to use as your new one.

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Country: Denmark
Language: English

Country: Denmark
Language: English