Need help?

Write to us. We strive to respond to your inquiry within 5 weekdays.

Search for?

How do I log in and out in My Account?

Here’s a guide to how to log in to My Account and log back out again.

How to log in

To log in to your profile, you have to visit My Account on and enter one of the following in the field at the top and your password in the field below:

  • Email
    This can only be used if your email address is unique. If you have the same email address for a number of accounts, you can log in with your customer number, the number of your bizz or your user name, if you’ve created one.
  • Customer number
    Your customer number can be found in the email confirmation that you received when you ordered your bizz or PayByPlate. Payment specifications and payment requests are also shown.
  • Bizz number
    A 16-digit number that you’ll find on the narrow long side of your bizz. This number typically starts with 9208 or 9780
  • User name
    You can create your own personal user name. This might make it easier to remember. This is done after you log in.

Please be aware
If you check the ‘Remember me’ box when you login, you can agree to allow us to use cookies to save your login details on the My Account login page. This means you won’t have to enter your login information going forward every time you visit

How to log out

If you want to log out of My Account, click on ‘Logout’ next to the tabs.
You’ll be logged out of My Account automatically after 15 minutes if there’s no activity on the page.


Was this article helpful?
Country: Denmark
Language: English

Country: Denmark
Language: English