Cookies and privacy policy

This privacy policy explains how BroBizz A/S (''we'' or ''us'') processes your personal information in connection with the offer of www.brobizz.com and the BroBizz app. After the Privacy Policy, you will find our Cookie Policy.

This privacy policy refers to your use of the homepage www.brobizz.com, BroBizz A/S’ products and services as well as the BroBizz App (“app”)

BroBizz A/S would like to offer a clear and user-friendly website and app with offers and information that are relevant to you. In order to do this, we use technologies that can collect, process and sort information on how you and other visitors are using our website. First and foremost, the information is used to improve ease of use as well as in the editorial work in further developing the website and the BroBizz app. 

Below you can read about the information which we collect, how we process it and who you can contact if you have any questions or comments to our guidelines.

When you use www.brobizz.com, BroBizz A/S products and services as well as the BroBizz App, you agree to the following Privacy Policy.

Privacy Policy 

This privacy policy explains how BroBizz A/S (”we” or ”us”) processes your personal information in connection with the offer of www.brobizz.com and the BroBizz app. 

We do not collect information that is not described in our privacy policy and we do not collect information that can be attributed to you without also informing you how you can avoid this.

1. Data Controller

The legal unit, which is responsible for the processing of your personal data, is: 

BroBizz A/S

VAT-no: 31 85 48 22

Address: 
Vester Søgade 10
1601 Copenhagen V
Denmark

Phone: +45 33 44 34 00

E-mail: persondata@brobizz.com

2. Description of the Processing

Objective

Purpose #1 – Ordering and management of your BroBizz agreement (Private/Business) as well as the use of your BroBizz transponder

a) The delivery of services in connection with your BroBizz contract: Personal information is used with a view to manage your BroBizz contract and the use of your BroBizz transponder.

Categories of personal information 

We process the following categories of personal information about you: 

a) General personal information:

BroBizz Private Agreement: 

  • Name*, postal code*, city*, country*, e-mail*, telephone number, license plate on motor vehicle, vehicle type, weight, environmental class (depending on behalf of which operator you are using the vehicle), payment card information*, bank and account number if applicable as well as information about consumption history, including transactions when using your BroBizz transponder and information of you as a user of the BroBizz app

BroBizz Business agreement:

  • All of the above information as well as company name*, VAT no.* and contact person*,

*= mandatory information which must be filled in by you when entering into the contract

Sources

We collect information from the following sources:

  • Directly from you
  • Operators who accept your BroBizz. The full list can be found here:
    Private
    Business
  • Public authorities, including the Central Register of Motor Vehicles.

Basis for processing

We process your personal information as described based on the following basis for processing:

  • GDPR paragraph 6.1.b (necessary for the performance of a transponder and necessary for the contract, which you have entered into).

Recipients 

We may share your personal information with: 

  • Suppliers, including IT suppliers whom we cooperate with, including in connection with ordering or any other transfer of the content on the website
  • Suppliers and distributors, including IT vendors, support, part suppliers and financial institutions whom we cooperate with to assist our operations
  • Operators who accept BroBizz. The list can be found here:
    Private
    Business

Storage

We will store personal information as long as it is necessary for the objectives that are mentioned.

  • Basic information about you as a customer is stored as long as there is a customer relationship and for a maximum of 3 years after the termination of the contractual relationship.
  • Information about your transactions is stored for 5 years plus the current year in accordance with the requirements of the Bookkeeping Act. 
  • Basic information about you as a customer and information about your transactions in relation to your agreement with BroBizz A/S and the use of a EuroBizz-transponder is stored for up to 5 years after the agreement between BroBizz A/S and Telepass S.p.A. has been terminated.

Purpose #2 - Ordering and management of your BroBizz agreement as well as the use of Number Plate Recognition (PayByPlate)

a) The delivery of services in connection with your BroBizz agreement: Personal information is used with a view to manage your BroBizz agreement and the use of Number Plate Recognition (PayByPlate).

Categories of personal information

We process the following categories of personal information about you:

a) General personal information:

  • License plate on motor vehicle*, name*, postal code*, city*, country* e-mail*, telephone number, vehicle type, weight, environmental class (depending on which operator you are using the vehicle at), payment card information*, bank and account number as well as information about consumption history, including transactions processed through Number Plate Recognition (PayByPlate) and information with regards to your use of the BroBizz App
  • We do not store/receive pictures of your license plate when you use license plate recognition, but only information that your license plate has been used for the purpose of billing.

*=mandatory information which must be filled in by you when entering into the contract

Sources

We collect information from the following sources:

  • Directly from you
  • Operators who accept Number Plate Recognition (PayByPlate). The full list can be found here.
  • Public authorities, including the Central Register of Motor Vehicles

Basis for processing

We process your personal information as described based on the following basis for processing:

  • GDPR paragraph 6.1.b (necessary for the performance of an agreement which you have entered into)

Recipients

We may share your personal information with:

  • Suppliers, including IT suppliers whom we cooperate with, including in connection with ordering or any other transfer of the content on the website 
  • Suppliers and distributors, including IT vendors, support, part suppliers and financial institutions whom we cooperate with to assist our company
  • Operators who accept Number Plate Recognition (PayByPlate). The list can be found here:
    Private
    Business

Storage

We will store personal information as long as it is necessary for the objectives that are mentioned.

  • Basic information about you as a customer is stored as long as there is a customer relationship and for a maximum of 3 years after the termination of the contractual relationship.
  • Information about your transactions is stored for 5 years plus the current year in accordance with the requirements of the Bookkeeping Act.

Purpose #3 – Optimization of Homepage and App as well as Profiling

a) Optimization of user experience on website and app: Personal information is collected by your use of our website and app. We use this information to optimize the user experience on our website, app and to optimize the services which we offer. For more information about this, see our cookie policy below.

b) Marketing: Personal information may be used for marketing purposes, including targeting our communication with you on the basis of your interest and focusing areas as well as sending you relevant marketing information if you have consented to this. We may, for the purpose of targeting our marketing, compare or profile personal information for the purpose of targeting our marketing efforts. Information regarding your location will be used in order to show you which of the operators we cooperate with are near your location, if you have given consent to give us access to your geographical placement via the BroBizz app.

Categories of personal information

We process the following categories of personal information about you: 

a) General personal information.

  • Name*, address, e-mail*, telephone number, IP address, cookies as well as geographical location and technical information about your unit (e.g. mobile phone, tablet and/or computer).

Sources

We collect information from the following sources: 

  • Directly from you 
  • Online sources, such as social media, that are available to the public

Basis for processing

We process your personal information as described based on the following basis for processing: 

  • GDPR paragraph 6.1.f (Necessary for the pursuit of BroBizz A/S’ legitimate interests), including: 
  • Marketing purposes and statistics
  • Optimization of website and app
  • Processing of location based information (geographical location) in accordance with your consent that you give us through activating location based information in the app. You can withdraw your consent to our processing of your location based information at any given time by disabling the function on your unit (e.g. mobile phone, tablet and/or computer).

Recipients

We may share your personal information with: 

  • Suppliers, including IT suppliers whom we cooperate with in connection with optimization of your user experience, including in connection with ordering or any other transfer of the content on the website and in the app.

Storage

We will store personal information as long as it is necessary for the objectives that are mentioned. 

  • Basic data will be deleted no later than 3 years after the collection.
  • Cookies will be deleted in accordance with the BroBizz cookie policy. Find the cookie policy here.

Purpose #4 – Subscribe to newsletter

Newsletters: Administration of newsletters: 

Personal information may be used for marketing purposes, including targeting our communication with you on the basis of your interest and focus areas, including sending newsletters.

Categories of personal information

We process the following categories of personal information about you:

a) General personal information: 

  • Name*, e-mail*, telephone number 

Sources

We collect information from the following sources: 

  • Directly from you

Basis for processing

We process your personal information as described based on the following basis for processing:

  • GDPR paragraph 6.1.a. (Consent)

Recipients

We may share your personal information with: 

  • Information will not be shared

Storage

We will store personal information as long as it is necessary for the objectives that are mentioned.

  • Up to 2 years after your revocation of consent to the Newsletter

Purpose #5 – Other inquiries to BroBizz

a) Processing of inquiries to BroBizz’ customer service 

Categories of personal information 

We process the following categories of personal information about you:

a) General personal information: 

  • Name, e-mail, telephone number as well as other information which your inquiry may concern

Sources

We collect information from the following sources: 

  • Directly from you

Basis for processing

We process your personal information as described based on the following basis for processing 

  • GDPR paragraph 6.1.f (Necessary for the pursuit of our legitimate interests), including:
    - Responses to inquiries
  • GDPR paragraph 6.1.b (Necessary for the performance of the agreement with the registered party)

Recipients

We share information with the following recipients:

Storage

We will store personal information as long as it is necessary for the objectives that are mentioned. 

  • Up to 6 months from the final response to the inquiry.
  • Inquiries relating to your contract with BroBizz will be deleted no later than 3 years after the end of the customer relationship.
  • Inquiries concerning objections to payments are stored for 5 years plus the current year in accordance with the requirements of the Bookkeeping Act. 

Purpose #6 – Assistance via a business partner you have an agreement with

BroBizz A/S’ treatment of your information according to BroBizz A/S’ agreement with a business partner you have a customer agreement with (customers who have signed an agreement with Telepass S.p.A., UTA, FDE, Trafineo)

a) BroBizz A/S processes your personal information in compliance with a contract between BroBizz A/S and a business partner that you have a customer agreement regarding electronic toll collection with when you use electronic toll collection in Scandinavia and in some cases in other selected areas in Europe: Personal information is used in accordance with the collection and transmission of your personal information to our business partners, so that you can be charged the correct amount when using an electronic toll collection solution of your choice in accordance to your contract with our business partner

b) BroBizz A/S processes your personal information while assisting to sign you up for discount agreements with selected operators on your behalf, in compliance with a contract between BroBizz A/S and a business partner that you have a customer contract regarding electronic toll collection with.

Categories of personal information

We process the following categories of personal information about you:

Ad a) General business- and personal information:

Information about consumption data such as transactions when using electronic toll collection in Scandinavia and in some cases in selected areas in Europe.

Ad b) General business- and personal information:

Business name*, VAT-number*, contact person*, postal code*, city*, country*, email* as well as telephone number, license plate on motor vehicle, vehicle type, weight, environmental class, identification number on your transponder (depends on the operator you are using your vehicle at)

*=obligatory information which needs to be filled in by you when signing a contract with an operator of your choice.

Sources

We collect information from the following sources:

  • Directly from you
  • Operators who accept the electronic toll collection solution of your choice. The full list can be found here.
  • BroBizz A/S’ business partners which you have a contract regarding the usage of the electronic toll collection solution of your choice with
  • Public authorities, including the Central Register of Motor Vehicles

Basis for processing

We process your personal information as described based on the following basis for processing:

  • GDPR paragraph 6.1.b (Necessary for the performance of the agreement with the registered party)

Recipients 

We can share your information with the following recipients: 

  • Suppliers, including IT suppliers whom we cooperate with, including in connection with ordering or any other transfer of the content on the website
  • Suppliers and distributors, including IT vendors, support, part suppliers and financial institutions whom we cooperate to assist our operations
  • Operators who accept the electronic toll collection solution of your choice. Please find a list on operators who accept BroBizz here:
    Private
    Business
  • BroBizz A/S’ business partners which you have a contract with based on the consumption of the electronic toll collection solution of your choice

Storage

We will store personal information as long as it is necessary for the objectives that are mentioned.

Ad a): Information about your transactions is stored for 5 years plus the current year in accordance with the requirements of the Bookkeeping Act. 

Ad b): Basic information about you as a customer is stored as long as there is a customer relationship and for a maximum of 3 years after the termination of the contractual relationship.

3) Transfer to Countries outside the EU/EEA

In special cases, we may transfer your personal information to countries outside the EU/EEA (United States and Canada). Transfers to these non-member countries will only take place for specific purposes as mentioned in paragraph 2, and we will always ensure that there are appropriate guarantees in place when there is a transfer to a country outside the EU/EEA.

The transfers will be in accordance with the Privacy Shield scheme, which has been agreed between Europe and the United States. The transfer to Canada will be done in accordance with the Commission’s standard contracts as published by the Commission or by other contracts approved by legally qualified authorities. You have the possibility of receiving a copy of the transfer basis by contacting us at persondata@brobizz.com.

4) Mandatory Information

The information marked with * is mandatory. If you do not give this information, a BroBizz contract cannot be created.

5) Your Rights

You have the following rights:

  • You have the right to request access, correction or deletion of your personal information. If you would like to change the submitted payment card information, this can be done via the website or on our app.
  • You also have the right to oppose the processing of your personal data and have the processing of your personal data limited.
  • In particular, you have an unconditional right to oppose the processing of your personal information for use in direct marketing.
  • If the processing of your personal data is based on your consent, you have the right to revoke your consent at any time. Your revocation will not have an impact on the legality of the processing carried out before your revocation of your consent.
  • You have the right to receive the personal information that you have submitted yourself in a structured, commonly used and machine-readable format (data portability).
  • You can always submit a complaint to a data protection supervisory authority, for example the Danish Data Protection Agency.

You can exercise your rights by contacting persondata@brobizz.com or tel. +45 70 20 70 49.

There may be conditions or restrictions to these rights. It is therefore not certain, for example, that you have the right to data portability in specific cases - this depends on the specific circumstances in connection with the processing activities.

Latest update: March 25, 2019

Cookies

Google Analytics

We use Google Analytics to create general statistics about visits to the website. Google Analytics stores two cookies in your browser – named UTMA and UTMB. UTMA gives your computer a unique ID and automatically deletes itself two years after your last visit to the website. UTMB gives your visit a unique ID and automatically deletes itself after 30 minutes when you leave the site. You as an individual can not be identified through these cookies.

Session cookies

The website also submit so-called session cookies, which the website uses to remember your entries and settings. It remembers what you entered in forms on the website, so you can easily flip back and change, and to remember, if you are logged into My Account, so you can click around the site without having to login again and again. Our session cookies are automatically deleted when you close the browser, unless you choose "remember me" when logging in to My Account.

What are cookies really?

Cookies are small files containing text and numbers, which are stored in your browser. Cookies are not programs and they can not contain viruses. Cookies are thus no security risk to your computer, but some cookies – but not any of the cookies from www.brobizz.com – can be used to display personalized advertisements on other websites. If you do not want www.brobizz.com or other websites to store cookies on your computer, you can set your browser to reject or delete them.

How to reject and delete cookies

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