Contact our expert customer service team, who are ready to help you via chat, e-mail, or phone.
For quick questions about ordering, use, and usage locations - get a quick response.
What can we help you with by chatting?
We’ll respond as soon as possible
Get help on questions about consumption or other matters where we have to look into and process your information.
What can we help you with by e-mail?
Open 8.30 AM - 11.30 AM from Monday to Friday
Get guidance on the website, self-service, or discount agreements.
What can we help you with by phone?
You can find your customer number in the Brobizz app and My Account, under your profile. It is also shown on receipts, which you can also find in My Account.
You can see your bizz number on the side of your bizz, in the Brobizz app, and in My Account. You can also find it on the statement you receive each month. It has 16 digits and starts with 3104, 9208, or 9780. If it starts with any other number, your bizz is from another provider.
From January 2021, all online shops in the EU must have 2-factor authentication on their webshop. This means that you’ll be asked to verify yourself with the NemID or MitID app when you place an order or update your payment card via Brobizz.com.