Search for?

How to use My Account?

My Account is your easy way to self service when you're a Brobizz customer. Whether you have a bizz or a bizz for Europe.

When you’re on the My Account homepage, you’ll be shown the most frequently visited
pages so that you can always access things easily.

When you’re logged in, you can:

  • View and change your product, personal data and payment details.
  • View a summary of what you’ve spent on the payment methods linked with your
    Brobizz profile.
  • Ordering an additional bizz or bizz for Europe.

When you make a change, don’t forget to click the green ‘Save’ button.

Log in and out

How to log in?

To log in to your profile, you must enter one of the following in the field at the top:

Customer number

Your customer number can be found in the email confirmation that you received when you ordered your bizz or bizz for Europe. It is also shown on your payment specifications and payment requests.

Bizz number

A 16-digit number that you’ll find on the narrow long side of your bizz. On your invoice, this is also called an ID number and typically starts with 9208.


This can only be used if your email address is unique. If you have the same email address for a number of accounts, you can log in with your customer number, the number of your bizz, your ID number or your user name, if you’ve created one.

User name:

You can set up your own user name. This might make it easier to remember. This is done after you log in, under this menu item:

Please be aware

If you check the ‘Remember me’ box when you login, you can agree to allow us to use cookies to save your login details on the My Account login page. This means you won’t have to enter your login information going forward every time you visit


How to log out?

If you want to log out of My Account, click on ‘Logout’ next to the tabs:
You’ll be logged out of My Account automatically after 15 minutes if there’s no activity on the page.

We forgot our password

If you’ve forgotten your access code, you can click here and enter one of your login options (email address, bizz number, customer number or user name): We’ve forgotten our access code.

We’ll send an email with a link that will allow you to reset your access code. This link will be sent to the email address registered for the account for which you’ve forgotten the code.

Not received the email containing a link to allow you to reset?

There may be a number of reasons if you haven’t received this email.

  1. The email may be in your spam folder. The email is sent by Brobizz (, and “Forgotten your access code” appears in the subject field.
  2. If the daily contact email on your agreement is no longer valid, you won’t be able to access the email containing the link to reset your access code.

If you are unable to access your old email, contact customer service at
The email address you use to send the message must have the same company name so that we can see who you are.

Please also state:

  • CVR number
  • Customer number
  • Brobizz number

Please be aware

It’s important for you to tell us which email address you want to use as your new one.

Was this article helpful?

We are sorry about that, but thank you for your feedback. If you have a moment we would like to know what we can do better.

Country: Denmark
Language: English

Country: Denmark
Language: English