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How do we cancel our Brobizz business agreement?

If you want to cancel a bizz, close a bizz, cancel a bizz for Europe or cancel number plate payment (PayByPlate), follow this guide:

Cancelling/closing your bizz

You can’t cancel a bizz via My Account. There are three ways to cancel or close your bizz.

1. If you still have your bizz, you can return it to

Brobizz A/S
Vester Søgade 10
1601 Copenhagen V
(Mark your envelope ‘Closure’)

Any bizz devices returned will be shut down if the envelope is not labelled.

2. If you’ve paid a deposit, we’ll issue you with a credit so that the amount is paid to you.

If you’ve misplaced your bizz and want to cancel it:
Contact us at erhverv@brobizz.com and ask to close the agreement. If you haven’t paid a deposit, you’ll then be charged 200 DKK per device. If you’ve paid a deposit but can’t return your bizz to us, you’ll lose your deposit.

3. If you want to close your entire agreement, you must contact us at erhverv@brobizz.com and provide your email address and telephone number.

Cancelling/closing bizz for Europe

You can’t cancel a bizz for Europe via My Account. Cancellation can take place as follows:

1. Send your bizz for Europe to

Brobizz A/S
Vester Søgade 10
1601 Copenhagen V
(Mark your envelope ‘Closure’)

Please be aware that we’ll charge you 1725 DKK if your bizz for Europe gets lost in the post.

2. If you want to close your entire agreement, you must contact us at +45 70 80 79 76 or send us an email to btb@brobizz.com, stating your email address and telephone number.

Cancelling/closing your number plate payment (PayByPlate)

You can cancel your number plate payment as follows:

1. Cancel via My Account

  • You have to be logged in to My Account to cancel your agreement. How to log in is described here.!
  • Click on the green ‘View agreements’ button.
  • When you’ve found the number plate you no longer want, click on the little trashcan on the right.
  • You’ll be asked to confirm deletion.

Your number plate payment will then be deleted from your agreement list.

2. If you want to close your entire agreement, you must contact us at erhverv@brobizz.com and provide your email address and telephone number.

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Country: Denmark
Language: English

Country: Denmark
Language: English